E.SHOP SRL and cookies

Our website accessible from both PC and mobile devices uses cookies to offer the user the best online experience. By using our site and accepting this information, you are consenting to the use of cookies in accordance with these terms.


What are cookies and how are they used by our website?

In compliance with the directives of the Code regarding the protection of personal data (Legislative Decree 30 June 2003, n. 196) and in particular with articles 13, paragraph 3 and 122, paragraph 1 and with reference to the provision of Identification of the simplified procedures for the information and the acquisition of consent for the use of cookies - May 8, 2014 (Published in the Official Gazette no. 126 of June 3 2014) we will indicate the following.

A cookie is a file containing a string of data (letters and numbers) that is sent from a web server to a browser and stored by the browser when you visit a website. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies do not contain information that can identify the user personally, but personal information can be linked to the information stored and obtained through cookies.

 The information we obtain following the use of our cookies is used for the following purposes:

• To recognize the computer when the user visits our website
• To improve the usability of the website
• To analyze the use of the website
• To personalize our website, for example to show product recommendations based on previous purchases
• To track the navigation of the website by the user and allow the use of certain
functions, for example add or remove products from the shopping cart or complete a purchase when leaving the session, etc.
• To remind the user when he returns to visit the website, for example if you add products to the order form but decide not to complete the purchase procedure immediately, the order reference number is stored in a cookies, so that we can retrieve it on the next visit
• To display advertisements on our website and on third party websites based on browsing activity on our website

If you want to block or delete cookies from the www.labelsandtapes.com site and / or from any other website visited, you can use the browser options. We have provided some information on how to block or delete cookies at the end of this statement.

What types of cookies are used by our websites?

We use two different types of cookies:

• Cookies required for site functionality and navigation

These cookies are essential for the proper functioning of our website and to facilitate navigation; for example, they allow the functionality of the shopping cart and allow the user to remain connected while moving within the website. If the user refuses to accept these cookies, the usability of some functions of our website will be compromised.

• Cookies for analysis, targeting and advertising

Analysis cookies collect information on how users use our website, for example the pages visited most frequently and the possible display of error messages generated by the website.

Targeting and advertising cookies are used to personalize the advertisements and recommendations displayed on our website and on third-party websites based on the interests shown by the user. These cookies can be connected to social networks and to activities carried out on other websites, so that personalized advertisements can be displayed on third-party websites based on the user's online activity. In addition, these cookies allow advertisers to limit the number of views of the same ad and to evaluate the effectiveness of an advertising campaign. These cookies are generated by advertiser networks with our consent.

If you choose to delete or block these cookies, the functionality of our website is not compromised. Below is a list of cookies used on the website www.labelsandtapes.com, with an explanation of why they are used.

• Comment on the contents

The comment services allow Users to formulate and make public their comments regarding the content of this Application.

Users, depending on the settings decided by the Owner, can also leave the comment anonymously. If the email is one of the personal data released by the user, this could be used to send notifications of comments regarding the same content. Users are responsible for the content of their comments. In the event that a comment service provided by third parties is installed, it is possible that, even if the Users do not use the comment service, it collects traffic data relating to the pages in which the comment service is installed.

Personal Data collected: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service.

• Contact the user

Mailing List or Newsletter: by registering with the mailing list or the newsletter, the User's email address is automatically inserted in a list of contacts to which email messages containing information, including commercial and promotional information, relating to this Application may be transmitted.

Contact form: by filling in the contact form with their Data, the User consents to their use to respond to requests for information, quotes, or any other kind indicated by the form header.

Personal Data collected: surname, email, name and telephone number.

Contact by phone: Users who have provided their phone number could be contacted for commercial or promotional purposes related to this Application, as well as to satisfy requests for support.

Personal Data collected: telephone number.

• Payment management

The payment management services allow this Application to process payments by credit card (paypal), bank transfer or other tools. The data used for payment are acquired directly by the payment service manager requested without being processed in any way by this Application.

Some of these services may also allow the programmed sending of messages to the User, such as emails containing invoices or notifications regarding the payment.

PayPal

PayPal is a payment service provided by PayPal Inc., which allows the User to make payments online.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

 Privacy

• Address management and sending of email messages

This type of service allows you to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User. These services could also allow you to collect data relating to the date and time of display of the messages by the User, as well as the interaction of the User with them, such as information on clicks on the links inserted in the messages.

SENDINBLUE

Personal Data collected: email.

 Place of treatment: USA - GDPR

Interaction with live chat platforms

This type of service allows you to interact with live chat platforms, managed by third parties, directly from the pages of this Application. This allows the User to contact the support service of this Application or this Application to contact the User while he is browsing his pages. In the event that an interaction service with live chat platforms is installed, it is possible that, even if the Users do not use the service, the same collects Usage Data relating to the pages in which it is installed. Additionally, live chat conversations may be recorded.

Widget of Zopim (Zopim Technologies Pte Ltd)

The Zopim Widget is an interaction service with the Zopim live chat platform, provided by Zopim Technologies Pte Ltd.

Personal Data collected: Cookies and Usage Data.

Place of treatment: Singapore - Cookie Policy

• Interaction with social networks and external platforms

This type of service allows interaction with social networks, or with other external platforms, directly from the pages of this Application. The interactions and information acquired by this Application are in any case subject to the User's privacy settings relating to each social network. In the event that an interaction service with social networks is installed, it is possible that, even if the Users do not use the service, the same collects traffic data relating to the pages in which it is installed.

No such service is active on our portal.

• Advertising

This type of service allows you to use the User's Data for commercial communication purposes in various advertising forms, such as the banner, also in relation to the User's interests. This does not mean that all Personal Data are used for this purpose. Data and conditions of use are indicated below.

No such service is active on our portal.

• Registration and authentication

By registering or authenticating, the User allows the Application to identify him and give him access to dedicated services. Depending on what is indicated below, registration and authentication services could be provided with the help of third parties. If this happens, this application will be able to access some Data stored by the third party service used for registration or identification.

No such service is active on our portal outside of the classic registration to be able to place orders and billing the customer.

Direct registration

The User registers by filling in the registration form and providing their Personal Data directly to this Application.

Personal data collected: post code, city, tax code, surname, email, address, name, telephone number, VAT number, province, company name and state.

 • Remarketing and behavioral targeting

This type of service allows the site and its partners to communicate, optimize and serve advertisements based on the past use of the site by the User. This activity is carried out through the tracking of Usage Data and the use of Cookies, information that is transferred to the partners to whom the remarketing and behavioral targeting activity is linked. In addition to the options to opt-out offered by the services listed below, the User can opt for the exclusion from receiving cookies relating to a third party service, by visiting the opt-out page of the Network Advertising Initiative.

AdWords Remarketing (Google Inc.)

AdWords Remarketing is a remarketing and behavioral targeting service provided by Google Inc. that connects the activity of this Application with the Adwords advertising network and the Doubleclick Cookie.

Personal Data collected: Cookies and Usage Data.

Place of treatment: Leggi le nostre Norme sulla privacy – Opt Out Opzioni sulla privacy

Remarketing with Google Analytics for display advertising (Google Inc.)

Google Analytics for display advertising is a remarketing and behavioral targeting service provided by Google Inc. that connects the tracking activity carried out by Google Analytics and its Cookies with the Adwords advertising network and the Doubleclick Cookie.

Personal Data collected: Cookies and Usage Data.

 Place of treatment: USA - Leggi le nostre Norme sulla privacy – Opt Out Opzioni sulla privacy

• Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google. Google may use Personal Data to contextualize and personalize the advertisements of its own advertising network.

Personal Data collected: Cookies and Usage Data.

Place of treatment: USA - Leggi le nostre Norme sulla privacy – Opt Out Opzioni sulla privacy

Google Tag Manager (Google Inc.)

Google Tag Manager is a statistics service provided by Google Inc.

Personal Data collected: Cookies and Usage Data.

Place of treatment: USA - Leggi le nostre Norme sulla privacy

Google AdWords Conversion Tracking (Google Inc.)

Google AdWords conversion tracking is a statistics service provided by Google Inc. that connects data from the Google AdWords ad network with the actions performed within this Application.

Personal Data collected: Cookies and Usage Data.

Statistics collected directly (This Application)

This Application uses an internal statistics system, which does not involve third parties.

Personal Data collected: Cookies and Usage Data.

Place of treatment: USA - Leggi le nostre Norme sulla privacy

• Display of content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Application and to interact with them. In the event that a service of this type is installed, it is possible that, even if the Users do not use the service, the same collects traffic data relating to the pages in which it is installed.

Google Fonts (Google Inc.)

Google Fonts is a font style visualization service managed by Google Inc. that allows this Application to integrate such content within its pages.

Personal Data collected: Usage data and various types of Data as specified in the privacy policy of the service.

 Place of treatment: USA - Leggi le nostre Norme sulla privacy

Widget Google Maps (Google Inc.)

Google Maps is a map visualization service managed by Google Inc. that allows this Application to integrate such content within its pages.

Personal Data collected: Cookies and Usage Data.

 Place of treatment: USA - Leggi le nostre Norme sulla privacy

• Trovaprezzi 7Pixel (Sale of goods and services online)

7Pixel S.r.l., in the person of the legal representative, is appointed responsible for the processing of the User's data (email address) for the management of requests for comments in the context of the Trusted Program of the website www.trovaprezzi.it.

These cookies provided by E.SHOP SRL (see the right column in the table above) are installed on users' devices for a maximum of 12 months. At the end of the 12 months, users are asked to accept cookies again. However, cookies provided by third parties maintain their own expiration date. For more information on this, refer to the information on third-party cookies.
Cookie preferences

For more information on the use of cookies on websites, including information on how to block or delete cookies, visit www.allaboutcookies.org. In addition, we have prepared some useful general instructions, below, to block or eliminate cookies on different browsers. As explained above, however, blocking or deleting all cookies will have a negative effect on the usability of our website.

How to disable / delete cookies by configuring the browser

If consent has already been given but you want to change the permissions of cookies, you must delete them through the browser, as indicated below, because otherwise those already installed will not be removed. In particular, keep in mind that it is not possible in any way to control third-party cookies, therefore if consent has already been given previously, it is necessary to delete the cookies through the browser (dedicated section).


Chrome

1. Run the Chrome Browser
2. Click on the menu in the browser toolbar next to the url entry window for navigation
3. Select Settings
4. Click Show Advanced Settings
5. In the "Privacy" section click on the "Content settings" button
6. In the "Cookies" section you can change the following cookie settings:
• Allow saving data locally
• Change the local data only until the browser is closed
• Prevent sites from setting cookies
• Block third-party cookies and site data
• Manage exceptions for some websites
• Delete one or all cookies
For more information visit the dedicated page Enable or disable cookies.


Mozilla Firefox

1. Run the Mozilla Firefox Browser
2. Click on the menu in the browser toolbar next to the url entry window for navigation
3. Select Options
4. Select the Privacy panel
5. Click Show Advanced Settings
6. In the "Privacy" section, click the "Content settings" button
7. In the "Tracking" section you can change the following cookie settings:
• Ask sites not to make any tracking
• Notify sites of availability to be tracked
• Do not communicate any preference regarding the tracking of personal data
8. From the "History" section, you can:
• By enabling "Use custom settings" select to accept third-party cookies (always, from the most visited sites or never) and to keep them for a specified period (until they expire, when Firefox is closed or ask every time)
• Remove the individual cookies stored.
For more information visit the dedicated page Enable and disable cookies that websites use to track your preferences


Internet Explorer

1. Run the Internet Explorer Browser
2. Click the Tools button and choose Internet Options
3. Click on the Privacy tab and, in the Settings section, change the slider according to the desired action for cookies:
• Block all cookies
• Allow all cookies
• Select the sites from which to obtain cookies: move the cursor to an intermediate position so as not to block or allow all cookies, then press on Sites, in the Website Address box enter a website and then press on Block or Allow.
For more information visit the dedicated page.


Safari 6

1. Run the Safari Browser
2. Click on Safari, select Preferences and click on Privacy
3. In the Block Cookies section, specify how Safari must accept cookies from websites.
4. To see which sites have stored cookies, click on Details
For more information visit the dedicated page.


Safari iOS (mobile)

1. Run the iOS Safari Browser
2. Tap on Settings and then Safari 3. Tap on Block Cookies and choose from the various options: "Never", "Third-party advertisers" or "Always"
4. To delete all cookies stored by Safari, tap on Settings, then on Safari and finally on Delete Cookies and data.
For more information visit the dedicated page Enable or disable cookies.


Opera

1. Run the Opera Browser
2. Click on Preferences then on Advanced and finally on Cookies
3. Select one of the following options:
• Accept all cookies
• Accept cookies only from the site you visit: third-party cookies and those that are sent from a domain other than the one you are visiting will be rejected
• Never accept cookies: all cookies will never be saved. For more information visit the dedicated page Enable or disable cookies.


Legal references
Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of Directive no. 95/46 / EC, as well as the provisions of Directive 2002/58 / EC, as updated by Directive 2009/136 / EC, on the subject of Cookies.


Last updated: January 2020


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25050 Provaglio d'Iseo (BS)
Tel. +39 370 3379358


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