Right of withdrawal for the consumer (Legislative Decree 206/2005)

In accordance with the provisions of Legislative Decree 6 September 2005 n. 206 (and subsequent amendments and additions), the Consumer Customer, where not satisfied with the products or the content of the services purchased from the Seller, may return the products themselves or waive the right to provide the services and obtain reimbursement of the price already paid in advance payment.

Mode of operation:
To this end, the Customer must contact the Seller within 14 days after the delivery of the products or within 14 days following the purchase of the services, by sending a notice via registered letter A.R.
(to the address indicated in the form 'who we are'), containing all the necessary and useful information for a correct processing of the refund and refund procedure.

This communication must necessarily contain all of the following:

a. the express wish of the Customer to withdraw from all or part of the purchase contract;

b. the number and copy of the document (invoice - transport document) proving the purchase of the order with respect to which it intends to exercise the right of withdrawal;

c. the description and codes of the Products with respect to which the right of withdrawal is exercised.

The re-credit, including shipping costs, will be made by the Seller within 14 days of receipt of the communication via registered letter with return receipt. above mentioned. Following receipt of the notification by which the Customer indicates his willingness to exercise the right of withdrawal, the Seller verifies the correspondence to the requirements indicated above and will agree, also via e-mail, with the Customer the modalities with which to carry out the product returns.

Depending on the merchandise return policy established by the Seller, one of the following options must be entered:

a) the service contracts after the complete performance of the service if the execution began with the express agreement of the consumer and with the acceptance of the loss of the right of withdrawal following the full execution of the contract by the professional;

b) the supply of goods or services whose price is linked to fluctuations in the financial market that the professional is not able to control and which may occur during the withdrawal period;

c) the supply of goods made to specifications or clearly personalized;

d) the supply of goods that are likely to deteriorate or expire rapidly;

e) the supply of sealed goods that do not lend themselves to being returned for hygienic reasons or connected to health protection and have been opened after delivery;

f) the supply of goods which, after delivery, are inseparably mixed with other goods;

g) the supply of alcoholic beverages, the price of which was agreed at the time of the conclusion of the sales contract, whose delivery can take place only after thirty days and whose actual value depends on fluctuations on the market that cannot be controlled by the professional;
h) contracts in which the consumer has specifically requested a visit by the professional for the purpose of carrying out urgent repair or maintenance work. If, on the occasion of such visit, the professional provides services in addition to those specifically requested by the consumer or goods other than the spare parts necessary to carry out maintenance or repairs, the right of withdrawal applies to such services or additional goods;

i) the supply of sealed audio or video recordings or sealed computer software that have been opened after delivery;

l) the supply of newspapers, periodicals and magazines with the exception of subscription contracts for the supply of such publications;

m) contracts concluded on the occasion of a public auction;

n) the provision of housing for non-residential purposes, the transport of goods, car rental services, catering services or services relating to leisure activities if the contract provides for a specific date or period of performance;

o) the supply of digital content through non-material support if the execution started with the consumer's express agreement and with his acceptance of the fact that in such a case he would have lost the right of withdrawal.


LOGIN Area

 

Forgot Password?
Click here to restore it


Are you a new customer and have you never registered?




contact us info@labelsandtapes.com
Chat with us



For immediate assistance, use the chat on the bottom right

Info request form
Fill out our form to make an information request



 
     
 
PRODUCTS

D1 DYMO Tapes
Letratag Tapes
PTouch TZe Tapes
Offers 		QUICK LINK

Expeditions
Payments
Privacy GDPR 		SUPPORT

Contacts
Cookie
Guarantees
Site map
SHOPPING

Regulations
Expeditions
Payments
Return
Privacy info
Right of withdrawal
Pre-contract info 		SOCIETY

Who we are
Where we are
  E.SHOP SRL

Via Ugo la Malfa, 14
25050 Provaglio d'Iseo (BS)
Tel. +39 370 3379358


P. IVA IT04244100980
Cod.Fiscale 04244100980

 
      

 
 

   

© Copyright 2020 E.SHOP SRL | All rights reserved | www.labelsandtapes.com | info@labelsandtapes.com

All logos, brands and images contained on this site belong to their respective owners. Copying, even in part, is prohibited.
The product data sheets are to be considered purely informative and do not contain any type of guarantee, neither implicit nor explicit.
The photographs are indicative, may not accurately reflect the products.
The prices displayed, unless expressly indicated, are to be understood as excluding VAT. - powered by EVO Comunication